Martin Krauhs, Head of Procurement, Transmission Systems
The only businesses which can achieve success are the ones who recognise the best way of offering customers added value in the future.
I work as a purchasing manager at Pöyry Austria and my background is in electronics and business information technology. Exactly 25 years ago, I joined Pöyry to work as a developer in Geographical Information Systems. We were a small team working in this particular area of information technology, which back then was still largely up-and-coming. During this time, I learnt a great deal about data analysis and data quality. Later, I was able to use what I learnt to support customers with deregulating the energy markets, first when it came to establishing procedures, then organising and further processing large quantities of diverse data which suddenly became available. This led me straight into consulting, where I had the opportunity to become familiar with various companies and company cultures. At this point, my focus was on energy trading and energy sales. We helped customers further develop their procedures and organisations. We were also able to contribute much of our experience, in return expanding our knowledge.
When it was decided ten years ago to establish a purchasing group within the Transmission and Distribution sector in Vienna to allow us to more efficiently and more frugally manage the increasing number of EPC projects, I applied for this position and have since been in charge of procurement in this segment. With the help of the continued savings accrued from purchases of services and goods, I enjoy offering our customers projects in the familiar quality at a more attractive price. My function often puts me in a customer position with respect to service providers and suppliers. It is also evident that the highly successful vendors are not always the ones who are the most well-known or who offer the lowest prices. No, they are the ones who have a clear customer focus deeply rooted in their values. Every day, I am motivated by the fact that Pöyry also gives the customer the highest priority. That is the condition which must be fulfilled, and I believe that my strong faith in that will enable me to enter reliable partnerships on equal footing. Everything else would just be plain average, and who wants to be that?
The 25th anniversary of employment with Pöyry prompted me some time ago to ask myself the question as to why anyone has stayed at one single enterprise for so long. The most important reasons were found fairly quickly. Firstly, it is the broad range of subjects and services covered by Pöyry and the scope for movement as an employee within this range, along with being able to apply your knowledge in other areas and learning new things. Secondly, it is down to the predominant atmosphere which is both professional and positive and yet still remains casual and authentic without ever feeling strained. I also felt the same sort of atmosphere at other Pöyry locations which I have visited.
Pöyry is now 60 and although I haven't quite been there for half that time, I'm nevertheless proud to have been a part of Pöyry for more than a third of that time. Businesses come and go in our ephemeral time, they are established and then closed down when they are barely in their infancy. The only businesses which can achieve success are the ones who recognise the best way of offering customers added value in the future. This can work only by always adjusting to the situation at hand and making timely observations of trends. Pöyry has managed to do this exceptionally well for over half a century. In this sense, I wish Pöyry all the best for the future. I won’t be able to celebrate its 120th birthday, though probably the 100th.